SHIPPING

Transportation Policy for VOGUESP RETAIL LLC

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At VOGUESP RETAIL LLC, we are committed to providing a seamless and reliable delivery experience for our customers. This Transportation Policy outlines the shipping methods, delivery times, and other important details for purchases made on voguesupertail.com.

1. Shipping Locations

We currently ship to all locations within the United States. At this time, international shipping is not available.

2. Shipping Methods

We partner with trusted shipping carriers to ensure your orders are delivered safely and on time. The following shipping options are available:

  • Standard Shipping: Delivered within 5-7 business days
  • Expedited Shipping: Delivered within 3-5 business days

Delivery times are estimates and may vary based on your location or factors such as weather and carrier delays.

3. Order Processing Times

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During peak seasons (e.g., holidays or sales events), processing times may be slightly longer.

4. Shipping Costs

Shipping fees are calculated at checkout based on the shipping method selected, as well as the size, weight, and destination of your order. Any applicable shipping costs will be clearly displayed during the checkout process.

From time to time, we may offer free shipping promotions. Details of such promotions will be advertised on our website.

5. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s progress on the carrier’s website. If you do not receive a tracking number within 48 hours, please contact us at gilbert@voguesupretail.com.

6. Delivery Issues

Delayed Shipments

While we work to ensure timely delivery, delays may occur due to factors beyond our control (e.g., weather or carrier delays). If your order has not arrived within the expected timeframe:

  • Check the tracking information provided in your confirmation email.
  • Contact us at gilbert@voguesupretail.com or call 814-981-8459 for assistance.

Lost or Stolen Packages

If your package is marked as “delivered” but you have not received it, please notify us within 7 days. We will work with the shipping carrier to resolve the issue.

7. Address Accuracy

It is the customer’s responsibility to provide accurate and complete shipping information at the time of checkout.

  • If an incorrect or incomplete address is provided, resulting in a returned shipment, you may be responsible for additional shipping fees to resend the package.
  • Refunds for returned shipments due to address errors will exclude original shipping costs.

If you notice an error in your shipping address after placing your order, please contact us immediately at gilbert@voguesupretail.com.

8. Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please notify us within 7 days of delivery. Email gilbert@voguesupretail.com with:

  • Your order number
  • Photos of the damaged or incorrect item(s)

We will provide a resolution, which may include a replacement, refund, or store credit.

9. Cancellations

Orders can be canceled within 24 hours of placement for a full refund. If the order has already been processed or shipped, you will need to follow our return process.

10. Returns and Refunds

For information about returns and refunds, please refer to our Refund and Returns Policy.

11. Contact Us

If you have any questions or concerns regarding shipping or your order, feel free to contact us:

Our team is here to assist you with any inquiries or issues.

Thank you for choosing VOGUESP RETAIL LLC. We are dedicated to ensuring your shopping experience is smooth and enjoyable, from purchase to delivery.

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